Hello Booklovers! We are doing a little housekeeping to prepare for the holiday season so please excuse our dust and any oddities you may see. ~ Sarah + Sam

Return & Refund Policy

Overview
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First, thank you for shopping at Thornfield Hall Designs. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  1. The product was purchased in the last 15 days
  2. The product isn't used or damaged
  3. You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

* By visiting this page on our website: https://thornfieldhalldesigns.com/returns

Send the product with the receipt or proof of purchase, to:

Thornfield Hall Designs
3672 E Bijou St #A
Colorado Springs, CO 80909 USA

Shipping charges
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Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Thornfield Hall Designs.

Damaged items
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If you received a damaged product, please notify us immediately for assistance.

Sale items
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Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us
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If you have any questions about our Returns and Refunds Policy,  please contact us:

* By visiting this page on our website: https://thornfieldhalldesigns.com/returns